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Etihad Airways news

Etihad Airways airline related news

Etihad Cargo expands operations in China with additional belly hold capacity to Guangzhou

Etihad Cargo reinforces its commitment to the China market with the introduction of an additional 30 tonnes of belly capacity via two new weekly direct passenger flights to Guangzhou from 10 October, subject to regulatory approvals. With this latest addition to the carrier's network, Etihad will become the first international airline to operate long-haul passenger and cargo services...

Etihad continues to invest in the US market with increased flights & expanded partnership

Etihad Airways continues to strengthen its commitment in the US market with increased flights from New York’s JFK International Airport on the heels of the launch of the airline’s new A350 aircraft, and an expanded partnership with JetBlue. Last night, Etihad invited friends and partners to an event in New York at Cipriani Downtown to celebrate the airline’s latest milestone...

Etihad Cargo enhances its customer service capabilities

Etihad Cargo has enhanced its customer service capabilities with the launch of Microsoft Dynamics 365 based Pulse CRM, which will enable the carrier to meet customer demands more proactively. Etihad Cargo's Customer Contact Centre handles over 13,000 transactions per month, including customer enquiries and feedback, bookings and information requests. As the latest step in the carrier&...

Etihad Airways scales up its cargo operations with Airbus new generation A350F freighter

Etihad Airways has firmed up its order with Airbus for seven new generation A350F freighters, following its earlier commitment announced at the Singapore Airshow. The freighters will upgrade Etihad’s freight capacity by deploying the most efficient cargo aircraft available in the market. This order of the A350F sees the national carrier of the UAE expanding its relationship with Airbus, a...

Etihad Cargo posts record mid-year revenue

Etihad Cargo announced record-breaking results for the first half of 2022, achieving year-on-year revenue growth of 6 per cent compared to H1 2021 and contributing 35 per cent of Etihad Aviation Group's operating revenue. In addition to recording an increase in overall revenue, Etihad Cargo maintained a strong Delivered as Promised rate of 86 per cent, a 2 per cent increase compared...

Etihad Airways ‘Sustainable 50’ A350 made inaugural flight to New York

Etihad Airways celebrated the arrival of its new Airbus A350-1000 in the United States following the inaugural commercial flight from Abu Dhabi International Airport (AUH) to New York’s John F. Kennedy International Airport (JFK) on 30 June. The aircraft, which accommodates 371 passengers, is one of five new Airbus A350s to join Etihad’s fleet this year. From now, all Etihad fligh...

Etihad Cargo Signs MOU for Sustainable Pharmaceutical Transportation Solutions

Etihad Cargo has entered into a memorandum of understanding with B Medical Systems. The MOU, which was announced during the BIO International Convention, being held in San Diego, USA, from June 13-16, 2022, will see Etihad Cargo partner with B Medical Systems to develop and launch an airline-specific passive temperature-controlled solution for the transportation of life-saving drugs, vaccines...

Etihad Airways wins at the Business Traveller Awards 2022

Etihad Airways has been recognised as the airline with the ‘Best Cabin Crew’ as well as being awarded the ‘Best First Class’ at the Business Traveller Middle East Awards 2022. The airline’s Cabin Crew are renowned for their authentic and personal service inspired by traditional, generous Emirati hospitality. Etihad has won many awards for its outstanding Cab...